Refund & Cancellation Policy

Last Updated: [Date]

At [Your Website Name], we want you to have the best shopping experience. If you are not satisfied with your order, our Refund & Cancellation Policy applies as follows:

1. Order Cancellation

  • Orders can be canceled within 24 hours of placing the order, provided they have not been shipped.

  • To cancel, please contact us immediately at [support@yourdomain.com] with your order details.

  • Once the order is shipped, it cannot be canceled.

2. Returns & Refunds

  • We accept returns only if the item is unused, unworn, unwashed, and in its original packaging with all tags intact.

  • Products must be returned within 7–14 days of delivery.

  • Refunds will be processed only after the returned product passes our quality check.

Non-Returnable Items

  • Innerwear, swimwear, socks, and other hygiene-related products.

  • Customized or sale/discounted items.

3. Refund Process

  • Once approved, refunds will be credited to your original payment method within 7–10 business days.

  • For COD (Cash on Delivery) orders, refunds will be issued via bank transfer or store credit (details to be provided by the customer).

  • Shipping charges (if applicable) are non-refundable.

4. Exchange Policy

  • Exchanges are subject to stock availability.

  • If the desired size or product is not available, you may request a refund or store credit.

5. Damaged or Wrong Products

  • If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos/videos as proof.

  • We will arrange a replacement or issue a full refund at no extra cost.

6. Contact Information

For any queries related to refunds and cancellations, reach out to us at:

[Your Company Name]
Email: [support@yourdomain.com]
Phone: [+91-XXXXXXXXXX]